Beyond Basic Bots: What Agentic, Multimodal Chatbots Can Actually Do in 2026
Most people still think of agentic AI chatbots the way they worked a few years back. Picture a menu of canned buttons, or a text box that replies “Sorry, I didn’t understand that. Please rephrase.” That version of the chatbot earned its bad reputation honestly. It’s also almost extinct in 2026. What’s replaced it looks […]
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RCS Business Messaging in India: Why It’s Growing 70% (And How to Get In Early)
For years, a business text message in India has meant one thing: a plain grey SMS from a random alphanumeric sender ID, easy to mistake for spam and easier still to ignore. That’s changing — quietly, on the same phones your customers already carry. Rich Communication Services, or RCS, is now the default messaging experience […]
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