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RICH COMMUNICATION SOLUTION

Venera Connect is RCS Ready

Rich Communication Services (RCS) is a communication protocol aimed at replacing SMS messages with a text-message system that is richer and can transmit in-call multimedia. Venera Connect Mobile has partnered with Google and Vodafone Idea and is RCS ready. With RCS, enterprises can now provide a rich app-experience on a messaging interface without customers needing to download your app.

Venera Connect can help you to implement your RCS solution in 4 simple steps

  • Venera Connect will outline the business process and consult on how to RCS enable your requirement.
  • Build a prototype RCS flow
  • Develop RCS flow for sign-off and closed user group review
  • Go live and advertise your RCS platform.

Venera Connect

What RCS offers?

Rich Media

Share images, videos, music, maps etc. Construct engagements where customers can review and select several products or services

Branded communications

These cases are perfectly simple and easy to distinguish. In a free hour, when our power.

Actionable Buttons

Provide actionable buttons to enable purchases, product/ services options, polling etc.

Suggested replies

Provide suggested replies that can accelerate customer engagements

Link to payments

Enable customer payments by linking directly to their bank accounts or online wallets

Carousels

Provide carousels in rich media that customers can browse.

Venera Connect

What can you do with RCS?

Personal Shopper

Provide automated personal shoppers that can assist customers to make personal product decisions

Automate Customer Service

Deploy RCS chatbots to diagnose problems deliver self-help fixes and finalize appointment for on-site/ home visits.

Manage Loyalty

Get customers to sign-up and manage their loyalty relationship. Customers can also redeem their points in the RCS interaction

Customer Instruction

Use video aids to provide step-by-step instructions to customers to install products or services with.

Drive sales

You can extend your e-commerce app to a messaging interaction

Active Promotions

Deliver promotions along with offers and purchase options. Invite customers to browse options and complete transactions.

Improve footfalls

Provide mobile coupons that are personalized for customers. Mobile coupons can be redeemed at the checkout counter

Interactive Product Catalogs

By incorporating interactive product catalogs into your RCS strategy, you can elevate your customer experience and boost sales.

Brand updates

Share brand or product updates with rich personalized multi-media content

Frequently Asked Questions

RCS is the next generation of SMS messaging that offers a richer, more interactive communication experience. It allows businesses to send advanced messages with features like high-quality images, videos, rich media, interactive buttons, and more. RCS enables businesses to engage with their customers on a deeper level, providing a more personalized and immersive experience.

RCS offers several advantages over traditional SMS. Unlike SMS, RCS allows for rich media messages, interactive features, and real-time delivery confirmations. It also provides a more visually appealing and engaging experience for users. Additionally, RCS offers enhanced security features to protect sensitive information.

RCS can significantly benefit businesses by improving customer engagement, driving conversions, and enhancing brand reputation. By leveraging RCS, businesses can deliver personalized messages, provide timely updates, and offer interactive experiences that resonate with their audience.

Venera Connect offers a comprehensive RCS solution that simplifies the process of implementing and managing RCS campaigns. Our platform provides easy-to-use tools for creating and sending rich messages, tracking performance, and analyzing customer interactions. With our expertise and support, you can seamlessly integrate RCS into your communication strategy and achieve your business goals.

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Venera Connect is a leading provider of innovative communication solutions. We empower businesses to connect with their customers seamlessly through a range of services, including SMS, WhatsApp, voice, email, and more. Our platform is designed to enhance customer engagement, streamline operations, and drive business growth.

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