As peer-to-peer communication moves towards data-driven, application-enabled channels, SMS remains the most powerful medium for enterprise-to-consumer communication. However, the 160-character limit poses a challenge for businesses to achieve a better ROI from their SMS campaigns. At Venera Connect, we recognize these challenges and have designed SMS solutions to help businesses optimize their SMS campaigns.
Venera Connect can help your business leverage the power of WhatsApp, with its 1.5 billion and growing user base globally, including 200 million users in India. As WhatsApp aims to be the preferred chat-app-partner for enterprises, businesses can use the platform for seamless conversations, transactions, and notifications to customers. With rich messaging features like images, emojis, location, and files, businesses can easily grab their customers’ attention. Contact Venera Connect to take your business to the next level on WhatsApp
Voice has proven to be the channel that most effectively breaks the social, literal, regional and linguistic barriers across geographies along with a deeper penetration in the urban, tier 2, tier 3 and rural population on a large scale. Venera Connect offers voice products and solutions that enables enterprises to leverage our enhanced voice communication capabilities for both their inbound and outbound customer interactions.
Venera Connect offers a reliable email delivery infrastructure that is ideal for enterprises seeking to send out critical, content-heavy, and important customer communications on a regular basis. With a high availability and the ability to scale for high volume traffic, Venera Connect ensures that messages are delivered promptly and reliably.
A vast majority of consumers prefer conversing with virtual assistants for quick information retrieval instead of manually searching through web pages or mobile apps. Chatbots have revolutionized the way businesses handle user and system-initiated requests across the globe. Venera Connect’s chatbot solution offers a seamless, chat-like experience to customers for on-demand support, ensuring consistency and accuracy without the need for human intervention.
Rich Communication Services (RCS) is a communication protocol aimed at replacing SMS messages with a text-message system that is richer and can transmit in-call multimedia. Venera Connect Mobile has partnered with Google and Vodafone Idea and is RCS ready. With RCS, enterprises can now provide a rich app-experience on a messaging interface without customers needing to download your app.
